Training Lead

Company: JLL
Location: Charlotte
Posted on: April 2, 2026

Job Description:

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Data Center Training Team Lead Position Overview The Training Team Lead manages the development and implementation of comprehensive technical education programs for data center operations, ensuring staff competency in critical infrastructure management, safety protocols, and emerging technologies. This role drives training strategy to support operational excellence, regulatory compliance, and workforce development across the data center portfolio. Key Responsibilities Training Program Leadership Develop and oversee enterprise-wide technical training curriculum covering power systems, cooling infrastructure, fire suppression, building automation systems, and network operations. Design competency frameworks that align with industry certifications and internal advancement pathways. Establish standardized training protocols across multiple facility locations while accommodating site-specific requirements. Technical Expertise and Content Development Oversee creation of comprehensive training materials for mission-critical systems including UPS operations, generator maintenance, HVAC optimization, and electrical safety procedures. Develop specialized programs for emerging technologies such as liquid cooling, edge computing infrastructure, and energy management systems. Maintain current knowledge of industry best practices and regulatory requirements. Team Management and Development Lead a team including a Program Manager and Training Managers, providing guidance on curriculum development and delivery methods. Establish performance metrics for training effectiveness and learner outcomes. Mentor junior staff and support their professional development in technical education and data center operations. Operational Integration Partner with operations management to identify training needs based on incident analysis, equipment upgrades, and performance gaps. Coordinate with facilities management, engineering, and safety teams to ensure training aligns with operational procedures and compliance requirements. Support new facility commissioning through comprehensive staff onboarding programs. Compliance and Safety Ensure all training programs align with OSHA requirements, industry standards, and client specifications. Maintain detailed training records for audit compliance and certification tracking. Required Qualifications Bachelor's degree in Engineering, Facilities Management, or related technical field. Minimum 8-10 years experience in data center operations with 5 years in training leadership roles. Professional certifications such as Data Center Certified Professional (DCCP), Certified Data Centre Management Professional (CDCMP), or equivalent industry credentials. Strong presentation and instructional design capabilities. Technical Skills Deep understanding of critical data center infrastructure including electrical distribution, mechanical systems, fire suppression, and monitoring technologies. Experience with training management systems and e-learning platforms. Proficiency in developing technical documentation and standard operating procedures. Leadership Competencies Proven ability to manage cross-functional teams and drive organizational change through education initiatives. Strong project management skills with experience implementing large-scale training programs. Excellent communication skills for engaging with technical staff, management, and external stakeholders. Preferred Qualifications Advanced degree in Engineering or Business Administration. Experience with hyperscale or colocation data center environments. Background in corporate training program development and adult learning principles. Familiarity with data center industry standards including TIA-942, Uptime Institute methodologies, and energy efficiency frameworks. This position offers the opportunity to shape technical competency across a growing data center portfolio while advancing industry-leading training practices in mission-critical infrastructure management. This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Estimated compensation for this position: 160,300.00 – 160,300.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: Remote –Atlanta, GA, Charlotte, NC, Chicago, IL, Dallas Fort Worth, TX If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here . Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.

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