HVAC Service & Sales Service Manager

Company: HVAC Cowboys
Location: Spicewood
Posted on: February 12, 2026

Job Description:

Job Description Job Description Job details Pay $80,000 - $100,000 a year Job type Full-time Shift and schedule Extended hours Travel requirements LocalTravel Benefits Pulled from the full job description Disability insurance Fuel card Health insurance Life insurance Opportunities for advancement Paid holidays- PTO Full job description Overview: Join the best in the industry at HVAC Cowboys and embark on a rewarding career journey! As we continue to grow, we're committed to offering an exceptional work experience for our employees with numerous opportunities for development and advancement. If you pride yourself on quality work, integrity, and dedication, we want you on our team. HVAC Cowboys boasts outstanding review ratings on Indeed and Glassdoor, making it the premier destination for HVAC professionals. Elevate your career by joining HVAC Cowboys today! Role: Reports to the Operations Manager. The Service Manager will be responsible for managing the Technicians. In this position, the ideal candidate will be a technical leader in the industry, proven high quality of craftsmanship, an effective communicator, dedicated to self-improvement and education and have experience successfully managing commercial Service Technicians. Benefits: Company Vehicle Dispatched from home daily Gas Card Excellent Health Insurance options Dental, Vision, Accident, Critical Illness, Disability and Supplemental Life Insurance options 7 paid Holidays 10 paid Vacation days Min Compensation: USD $80,000.00/Yr. Max Compensation: USD $100,000.00/Yr. Responsibilities: Active participation in recruiting and hiring ofTechnicians. Responsible for supervision and development of technician workforce. Assist the Operating Manager with forecasting the company’s needs of Technicians and hire appropriately to the needs Ensure Technician productivity meets or exceeds goals set at their review or during the hiring process Ensure the market maintains a work level to support the Technicians (quality site surveys, sales, etc.) Handle escalated service issues that are field/technician related Develop training plan for all assigned Technicians using Company training materials Responsible for technical support and quality of work for the area Perform ride along with Technicians Evaluate and perform annual Technician reviews with VPs approval Be a positive image and role model to Technician group Protect the company’s image,appearance and reputation Always be the example of safety Enforce company policies Maintain local customer relationships for assigned area with RSM and Account Managers Service Meetings: Conduct weekly service meeting Communicate the goals and objectives for assigned area, give the technicians their performance scorecard on how they are doing Provide recognition to top performers Perform inspections of all vans at all service meetings (clean, oil life, fluids full, etc.) Inspect equipment, make sure all technicians have the proper PPE Discuss safety topics weekly Review new customer requirements Go over callbacks and results/additional repairs needed Receive feedback from Technicians on office scheduling/issues Qualifications: Minimum of 10 years as an HVAC Service Technician, Management experience is a plus Technical knowledge necessary to provide value to our technicians and customers Maintain continuous education in the technical field Must be able to conduct professional conversation with customers and resolve concerns locally before they escalate Strong attention to detail and quality Strong organizational skills with ability to manage multiple tasks, prioritize, and meet deadlines Ability to focus on desired results Ability to adapt to very fast-paced environment and deadlines Maintain a clean and professional appearance Must be able to travel as needed Experience in recruiting and hiring Technicians Physical requirements: Must be able to lift 100 pounds. Must be able to pick up and maneuver a 32-foot ladder, which weighs approximately 96 pounds. Must not exceed ladder ratings Extensive kneeling and squatting Must be able to climb ladders multiple times Must be able to haul equipment and tools to roof via ladders Must be able to drive extended hours for calls. This could require up to 8-10 hours of driving time per day.

Keywords: HVAC Cowboys, Austin , HVAC Service & Sales Service Manager, Engineering , Spicewood, Texas