PDC Operations Lead CE
Company: APPLIED MATERIALS
Location: Austin
Posted on: January 15, 2026
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Job Description:
Who We Are Applied Materials is a global leader in materials
engineering solutions used to produce virtually every new chip and
advanced display in the world. We design, build and service
cutting-edge equipment that helps our customers manufacture display
and semiconductor chips – the brains of devices we use every day.
As the foundation of the global electronics industry, Applied
enables the exciting technologies that literally connect our world
– like AI and IoT. If you want to push the boundaries of materials
science and engineering to create next generation technology, join
us to deliver material innovation that changes the world. What We
Offer Salary: $45.00 - $62.15 Location: Austin,TX You’ll benefit
from a supportive work culture that encourages you to learn,
develop, and grow your career as you take on challenges and drive
innovative solutions for our customers. We empower our team to push
the boundaries of what is possible—while learning every day in a
supportive leading global company. Visit our Careers website to
learn more. At Applied Materials, we care about the health and
wellbeing of our employees. We’re committed to providing programs
and support that encourage personal and professional growth and
care for you at work, at home, or wherever you may go. Learn more
about our benefits . As a Field Service Engineer [Customer
Engineer] at Applied Materials, you serve as the direct liaison
with customers, collaborating closely to install, maintain, and
upgrade equipment. You'll use digital analytics for troubleshooting
and apply basic diagnostic techniques to assess and address
technical issues. Your responsibilities include performing
preventative and corrective maintenance on various systems such as
electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
Additionally, you'll coordinate and communicate directly with
customers to ensure smooth operations and exceptional service. Lead
Operations CE for PDC, Samsung Taylor Team Role & Responsibilities:
Comprehensive FSO knowledge: Manage daily account operations: parts
receive/return, manage shifts, track escalations, track open
service cases, monitor safety performances. Customer Interface:
Daily/ weekly/ monthly meetings with the customer. Handling
technical escalations, define mitigation plans, present findings &
analysis. Monitor team's KPIs- Utilization, over-time,
certifications. Monitor PDC fleet performances/ KPIs: Uptime, NCs,
PM/CM time Help with new team members onboarding. Install,
maintain, and upgrade customer equipment Apply troubleshooting and
problem-solving skills, as well as company diagnostic tools and
documentation, to solve complex equipment issues Follow and
generate documented procedures and published task plans Communicate
with customers and internal business units, lead projects as
necessary Train and mentor junior Field Service Engineers [Customer
Engineers] Fulfill additional duties, as assigned Minimum
Qualifications: Only relevant for candidates with vast PDC
experience Must have minimum 2-3 years as a lead CE or 6 years as a
CE for PDC products (non legacy) Work on customer site (near
Austin) Completion of an Associate degree or comparable military
technical training and field service experience Advanced mechanical
aptitude with pneumatics, hydraulics, electronics, vacuum, and/or
thermodynamics Strong knowledge of hand tools and their appropriate
usage, including digital multimeters Advanced knowledge of wafer
processing parameters Effective written and verbal communication
skills Basic knowledge of Microsoft Excel, Word, and PowerPoint
Possession of a valid driver’s license and the ability to obtain a
passport, if travel is required. Able to meet all on-site
requirements, including safety, environmental guidelines. Preferred
Qualifications: Experience with large ramp execution Experience
with Samsung (US/Korea) Experience with one (or more) of the
following platforms: DR G10/H20, Provision10, Enlight,
Primevision10 Bachelor’s Degree Project management skills and
ability to lead key customer and internal product meetings Physical
Requirements: This position often requires extensive walking,
standing for extended periods of time, working in tight spaces,
bending, squatting, twisting, kneeling, reaching, climbing stairs
and ladders, working at height, lifting up to 35 lbs., the ability
to distinguish between colors and working with electricity, the
ability to work in an environment with noise that may be difficult
for some individuals with sensitivity to noise, and the use of hand
and power tools. Additionally, because this position generally
involves working in a clean room, it requires the use of
appropriate Personal Protective Equipment such as coveralls, hoods,
booties, safety glasses, gloves, respirators, chemical aprons, and
face shields. Additional Information Time Type: Full time Employee
Type: Assignee / Regular Travel: Yes, 10% of the Time Relocation
Eligible: Yes The salary offered to a selected candidate will be
based on multiple factors including location, hire grade,
job-related knowledge, skills, experience, and with consideration
of internal equity of our current team members. In addition to a
comprehensive benefits package, candidates may be eligible for
other forms of compensation such as participation in a bonus and a
stock award program, as applicable. For all sales roles, the posted
salary range is the Target Total Cash (TTC) range for the role,
which is the sum of base salary and target bonus amount at 100%
goal achievement. Applied Materials is an Equal Opportunity
Employer. Qualified applicants will receive consideration for
employment without regard to race, color, national origin,
citizenship, ancestry, religion, creed, sex, sexual orientation,
gender identity, age, disability, veteran or military status, or
any other basis prohibited by law. In addition, Applied endeavors
to make our careers site accessible to all users. If you would like
to contact us regarding accessibility of our website or need
assistance completing the application process, please contact us
via e-mail at Accommodations_Program@amat.com, or by calling our HR
Direct Help Line at 877-612-7547, option 1, and following the
prompts to speak to an HR Advisor. This contact is for
accommodation requests only and cannot be used to inquire about the
status of applications.
Keywords: APPLIED MATERIALS, Austin , PDC Operations Lead CE, Engineering , Austin, Texas
