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Application Development Engineer - Process and Utility Solutions

Company: Xylem
Location: Austin
Posted on: May 27, 2023

Job Description:

We're Hiring for an Application Development Engineer - Process and Utility Solutions !
If you are excited and passionate about helping LetsSolveWater, consider joining our team today! Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most challenging water issues. We are looking for individuals to join our mission by exceeding customer expectations through smart sustainable solutions. At Xylem, you will have the opportunity to solve water by participating in our paid Volunteer Program, Xylem Watermark !
THE ROLE : The Application Development Engineer - Process and Utility Solutions will be responsible for partnering with the Product Segment Manager for the development and execution of product line strategy and strategic marketing plans in order to promote accelerated growth of Analytics Process Monitoring Instrumentation in the Americas. In this role, the incumbent will also promote Xylem Analytics products, provide application support to ensure our customers obtain high quality, useful data from their instrumentation, generate technical marketing content, train customers and selling partners on our technology and applications, present at industry conferences, assist with key account trials and develop relationships with strategic partners and customers. We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.
CORE RESPONSIBILITIES: To perform the job successfully, an individual must be able to perform each essential duty satisfactorily.



  • Provide analysis and insights into the municipal wastewater and drinking water markets to help position and promote Xylem Analytics products. Product lines include online wet chemistry analyzers, online water quality sensors, mag meters and level devices all with various networking and communications options.


  • Communicate brand and product value proposition to customers and selling partners by developing and presenting content that supports sales activities, marketing campaigns and lead generation. Content includes: technology and application presentations, sales presentations, technical tips, videos, case studies, white papers, industry articles, blog posts, webinars, application notes and other content as needed.


  • Create presentations for industry conferences and customer trainings. Submit abstracts at strategic conferences and drive customer training events in key geographic areas.


  • Keep sales, marketing and other company personnel informed about competitive activity and potential new business opportunities.


  • Assist with new product launches.


  • Maximize customer awareness of our products and services. Be champion for customer with internal teams.


  • Assist the customer in choosing the right instrumentation for their application


  • Maximize the business potential for North America by identifying and fostering relationships with key customers and associations. Meet with key accounts/customers to facilitate sales and increase market share. This also includes the deployment and installation of instruments and systems at key demonstration trials.


  • Provide second level tech support to our customers, selling partners and front line tech support teams. Help Troubleshooting and resolution of non-performing instruments and systems


  • Responsible for providing continuous feedback on ways Xylem can improve product performance/data quality/customer satisfaction as well as feedback on market condition to help identify new product ideas and service opportunities.


  • Attend relevant exhibitions, seminars, and training courses as required to maintain a high level of expertise and recognition by industry peers.


  • Provide monthly reports to leader/team that highlight accomplishments of goals and upcoming activities


  • With leader, develop and modify performance plan and goals.


  • Accept other tasks necessary from time to time as assigned by Product Segment Manager or other managers.


  • Additional duties and responsibilities may be required based on organization needs


    QUALIFICATIONS :


    • Bachelor's or Master's degree in a relevant discipline such as Engineering, Environmental Science, Biology or Chemistry.


    • Educational and professional experience in wastewater process control applications


    • Experience selling, using or networking process instrumentation.


    • Computer experience using PC and web-based software and platforms: Microsoft office, SFDC


      DAY IN THE LIFE :
      In this role, the working environment is usually office based however may require domestic and some international travel 25-50% of the time.
      SALARY :
      The estimated salary range for this position is $70,000 to $80,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, incl. Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.
      At Xylem, we embrace diversity and strive to create avenues where employees feel valued and appreciated through our DE&I initiatives and Employee Resources Groups (ERG). Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.
      Join the global Xylem team today! Xylem is a team creating advanced technology solutions to the world's water challenges through developing new technologies and services that will improve the way water is used, conserved, and re-used in the future is central to our work. Our products and services move, treat, analyze, monitor, and return water to the environment, in public utility, industrial, residential, and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced analytics solutions for water, electric and gas utilities.
      Disclaimer: The information listed within this job description is designed to indicate the general nature of work expected for this position and shall not be viewed as a comprehensive inventory of all duties, responsibilities, and qualifications required in this position. Employees must be able to perform the essential functions of the position satisfactorily and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship. Xylem reserves the right to modify this job description or assign other duties to this position as needed.

Keywords: Xylem, Austin , Application Development Engineer - Process and Utility Solutions, Engineering , Austin, Texas

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