Senior Engineering Manager
Company: Upside Services
Posted on: November 26, 2022
We created Upside to help communities thrive! Our retail technology
uses the sophistication of online retail-profit measurement,
attribution, and incrementality-to provide users with more value on
their everyday purchases and brick and mortar businesses with new,
profitable customers. We've helped millions of users earn 2 to 3
times more cash back than any other product, and tens of thousands
of brick and mortar businesses earn measurable profit. Billions of
dollars in commerce run through the Upside platform every year, and
that value goes directly back to our local retailers, the consumers
they serve, and towards important sustainability initiatives. Our
mission, values, and commitment to inclusivity guide our team of
more than 300 people worldwide, and the quality of our culture is
reflected in the impact we've had on communities nationwide. You'll
join a Team whose experience hails from places such as Google,
Uber, Amazon, Instacart, Capital One, and MasterCard with proven
startup executives and venture capitalists.
Upside was named #2 on Deloitte's 2021 list of Fastest Growing 500
Tech Companies and - #308 in Inc.'s America's fastest growing
private companies of 2022. Upside's Series D funding was raised in
March 2022 and led by General Catalyst at a $1.5 billion valuation.
Other investors include Bessemer Ventures and Formation8.
Meet the Platform Engineering team:
The Platform Engineering team develops the software stack that all
Engineers at Upside rely on. The team provides turn-key services
and software solutions for developers to use The development stack
enables the engineering organization to deploy fast and in
We work directly with our developers across the organization
supporting them in enabling new business opportunities while using
innovative AWS tools. The mission of our team is to scale the
platform to support our business growth. Our goal is to support 10x
growth across an increased range of businesses over the next 24
About the job:
The Platform Engineering lead will work in close partnership with
the Product teams as well as our Infosec organization. Through
these partnerships this leader will establish the engineering
roadmap and will lead all aspects of its implementation to support
our business needs. The leader will also be working across the
engineering organization alongside the Machine Learning, Data, and
Consumer Engineering teams to ensure that our solutions meet our
The team also drives SDLC and the Reliability Engineering strategy
for the rest of the firm helping us establish, set and meet our
strategic reliability goals.
What you'll do:
- You will be responsible for the strategic and day-to-day
engineering workload of the team.
- You will be using Agile methodologies to manage and deliver the
- Working with other Engineering Managers you will prioritize the
work both tactically and strategically.
- Create with the product management team the OKRs, the roadmaps
and drive the plans through sprints.
- Shape the strategic direction of the organization.
- Work with other engineering leads on the design of the future
state of our platform .
- Responsible for the career development of the team members, the
hiring, mentoring and organizational needs of the team.
What you need:
- 5-7 years of experience using cloud first technologies such as
messaging, containers, relying on Identity management and other
cloud-native tools (Mambda, SNS, SQS,Redis, etc).
- Prior experience with SRE and SDLC tools such as DataDog,
PagerDuty, Git Actions, etc.
- Prior vendor management experience.
- Experience working with or leading SREs or leading productivity
tool software development teams.
- 7-10 years prior experience in building and leading high-impact
- Experience in collecting, analyzing and writing
- Strong written and verbal communication skills and ability to
work across multiple business and engineering
- 5-7 years of programming experience in either Python or
The fine print:
- Upside employees are currently working from home during the
COVID-19 pandemic. Afterwards our engineering teams are adopting a
hybrid approach which can support full-time remote work while
enabling in-person meetups as necessary.
- Notice to recruiters and placement agencies: This is an
in-house search with a dedicated resource. Please do not submit
resumes to any person or email address at Upside. Upside is not
liable for, and will not pay, placement fees for candidates
submitted by any party or agency other than its approved
At Upside, we believe that diversity drives innovation. Our
differences are what makes us stronger. We're passionate about
building a workplace that represents a variety of backgrounds,
skills, and perspectives and do not discriminate on the basis of
race, religion, color, national origin, gender, sexual orientation,
age, marital status, veteran status, or disability status. Everyone
is welcome here. Come join us!
Keywords: Upside Services, Austin , Senior Engineering Manager, Engineering , Austin, Texas
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