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Server Engineer

Company: Sonic Healthcare USA
Location: Austin
Posted on: November 19, 2021

Job Description:

Position Summary: The Server Engineer is responsible for the design, implementation, maintenance, and support for large scale enterprise Microsoft and/or Apple devices including servers, computers, and mobile devices. The Server Engineer is expected to have a strong foundation of Windows Server 2019/2016/2012 or MacOS/iOS operating systems. Proficiency with VM infrastructure, Active Directory, DNS, Mobile Device Management, and/or Windows 10 should also be demonstrated.
The Server Engineer must have strong technical, analytical and problem-solving abilities for management and administration of corporate environments. Day-to-day responsibilities include system administration and monitoring of systems, security, performance, backup/restore and configuration changes. The Server Engineer will troubleshoot incidents, determine root causes, and find/implement solutions for problems. They will assist with the implementation of new or additional technology to improve infrastructure service locally and remotely.
Essential Functions:

  • Installs, configures and maintains Windows Server 2019/2016/2012, Windows 10, Mac and iOS devices used in the SHUSA infrastructure.
  • Performs daily support of the Windows Server and Apple environment.
  • Uses common Windows system administration and AD tools to Support and troubleshoot Windows server applications and Mac applications/platforms developed in-house and externally.
  • Performs system backups and disaster recovery.
  • Builds Virtual Machines.
  • Thoroughly understands business needs and ensure comprehensive testing scenarios are documented.
  • Tests and implements projects in accordance with written business and functional design documents and following established standards.
  • Delivers assignments within specified time frames, adhering to all established methodologies, standards and guidelines individually or as a member of a project team.
  • Reports, monitors and verifies system defects, as necessary. Ensures that defects in the products have been corrected and document results of testing.
  • Provides ownership and accountability for assigned testing, keeping supervisor aware of progress and risk.
  • Responds to after hour pages and participates in rotational on-call schedule.
  • Maintains documentation of the server and application environments.
  • Participates in process improvement projects.
    • Confidence and experience in using the typical Windows and/or MAC software and management tools
    • Excellent written, oral, interpersonal, and presentational skills.
    • Possesses strong analytical and problem solving skills, including application and network-level troubleshooting ability.
    • Ability to effectively prioritize and execute tasks in a high-pressure environment.
    • Knowledge of Healthcare Information Technology
    • Ability to work independently or in teams and manage multiple assignments simultaneously
    • Familiarity with Microsoft products such as SQL, IIS, SharePoint and Exchange.
    • Experience with group policy objects on domain servers.
    • Strong understanding of various protocols and services including NFS, DHCP, DNS, IP, TCP, UDP, TFTP, NTP.
    • Ability to develop business relationships and communicate effectively with the developers, peers and supervisors.
    • Ability to use data and logic to quickly find solutions to difficult challenges.
    • Adheres to schedules and agendas and respects others' time.
    • Adjusts effectively to new work demands, processes, structures and cultures.
    • Works well independently or in teams.
    • Able to manage multiple assignments simultaneously.
      Education, Licensure, Certification / Job Qualifications:
      • Bachelor (4-year) degree with a technical major such as engineering or computer science, or demonstrated work experience.
      • VMware VCP or Microsoft MCSE Certification would be a plus.
      • Apple certifications would be a plus.

Keywords: Sonic Healthcare USA, Austin , Server Engineer, Engineering , Austin, Texas

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