Lab Engineer

Company: Aerotek
Location: Austin
Posted on: February 23, 2021

Job Description:

Description:The role will be part of a new team that is responsible for running and maintaining a shared lab. The shared lab is a new concept to allow the reconfiguration of hardware instead of buying new tools/hardware for every project. This role will be building/configuring systems specific to the project need a team member has.RESPONSIBILITIES:-- Primary role is to address incoming support tickets and provide quick resolution. Tickets will require finding parts and building server configurations to customer specifications, providing assistance to customers on config related questions, assisting in maintaining lab infrastructure, and working with customers to resolve issues.-- Responsible for deployment of new servers and storage arrays.-- Monitor and troubleshoot the technical environment for problems and report to team leads.-- Maintain a thorough understanding of all documented processes and procedures.-- Provide technical assistance and consulting to the users if necessary.-- Complete proactive and preventative system upgrades.-- Maintain accurate hardware inventory recordsSkills & Qualifications:-- Experience managing and servicing support tickets while adhering to defined SLA's.-- Strong analytical, problem-solving, negotiation, and organizational skills-- Working knowledge of Servers and Storage-- Working knowledge of RAID, iSCSI, SAS and Fibre Channel preferred-- Working knowledge of Windows (2012, 2016, etc.) and Linux (RHEL, SUSE, etc.) environments-- Working knowledge of virtualized environments (VMware, Hyper-V, etc.)-- Working knowledge of computer networking. About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Austin , Lab Engineer, Engineering , Austin, Texas