Infrastructure Firewall Engineer
Company: Conduent
Location: Austin
Posted on: February 22, 2021
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Job Description:
Title: Infrastructure Firewall EngineerLocation: Austin,
TX********** We cannot sponsor visa at this time***********
Application Software Support Engineer desired to work with a highly
energetic and dynamic team supporting medium to large transaction
processing systems for Conduent Services customers. This position
requires a detail oriented individual who will be responsible for
providing software support for all customer-escalated issues, with
ongoing research, debugging and subsequent release and deployment
of product updates. * While moderate-to-extensive knowledge of each
is required, we are also looking for individuals who excel in one
or more of the following five categories: * Linux (command line) -
Able to use advanced Linux commands for troubleshooting, OS
configurations and software deployments.* Network Troubleshooting -
Strong knowledge of networking concepts. Ability to investigate and
research network issues using standard Linux networking tools.*
SQL/DBMS - Understands and is able to write advanced queries to a
database for troubleshooting. * Programming/Scripting - Understands
fundamental programming/scripting concepts, and is capable of
creating programs and scripts to solve complex problems (typically
in Perl, Bash, Javascript).* File Transfer Tools - Strong knowledge
in any of the File Movement tools (e.g. Linoma/GoAnywhere, Connect
Direct, etc.) / File Transfer Protocols Responsibilities: *
Responsible for resolving problems and incidents as they occur,
work with Level 1 and 3 support personnel to ensure proper steps
are taken to resolve those problems and incidents, document new
processes and procedures for use by other analysts working on
similar applications. * Will have to provide periodic OnCall 24x7
support (-once out of every 2 months you are on-call off-hours and
weekends). * Must have the ability to work in a multi-system and
multi-platform environment. * Responsible for coordination with
operations center staff to ensure monitoring of production systems.
* Responsible in deploying application upgrades in a Linux
environment. * Responsible for reading and writing Bash and Perl
scripts for automated research and file movement. * Responsible for
tracing errors in Java using source and stack trace data and debug
Bash and Perl scripts. * Responsible for following procedures for
processing of batch files, troubleshooting and reporting errors. *
Responsible for documentation of processes and procedures relating
to deployments, troubleshooting and environment maintenance for our
applications. Experience Required: * Excellent working knowledge of
Linux and network technologies. * Moderate skills on TCP/IP,
FTP/SFTP, networking concepts and understanding of firewalls and
proxies required * Knowledge of advanced Unix/Linux/Windows
commands. * Knowledge of Apache, Tomcat and Glassfish preferred.*
Experience writing SQL for relational databases (Oracle, Sybase, MS
SQL Server, etc.) * Prior experience in a Level 2 or Technical
Helpdesk role preferred.* Prior experience in a PCI environment or
the Payment Industry preferred. * Ability to utilize computer
operating systems utilities. * Strong communication, customer
service, organizational skills, and strong troubleshooting skills
are a must. * Excellent oral and written communication skills,
ability to work in a team environment, good customer interaction
skills are desired. * ITIL Service Mangement knowledge desirable*
Experience supporting and/or migrating applications to a cloud
environment (Azure / AWS) is a plus.Education: * Bachelor's degree
in a related technical field or equivalent work experience. Each
year of relative work experience may be.
Keywords: Conduent, Austin , Infrastructure Firewall Engineer, Engineering , Austin, Texas
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