Production Support Engineer
Company: Advantis Global
Location: Austin
Posted on: February 20, 2021
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Job Description:
About This Featured Opportunity
The Production Support Engineer will work restoring critical
services and provide highest quality of customer support for key
engineering releases and features.
THE OPPORTUNITY FOR YOU
You will have the opportunity to work in a fast-paced, mission
critical environment providing on-call support, monitoring, and
triaging. The ideal candidate will have the ability to diagnose and
mitigate critical failures in high pressure situations and perform
deep dives/root cause analysis as needed. You will also be expected
to work on bug fixes from production bugs, collaborate with QA for
verification, and DevOps to get them deployed in production. You
will also solve, research, and analyze complicated technical issues
by diving into backend systems and logging.
KEY SUCCESS FACTORS
Keywords: Advantis Global, Austin , Production Support Engineer, Engineering , Austin, Texas
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