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Genesys Outbound and Java Engineer

Company: National Computer Systems
Location: Austin
Posted on: March 28, 2020

Job Description:

Required Skills 5+ years of Voice Engineering, telephony experience Extensive experience with Genesys 8.x platform architecture Knowledge of Genesys Framework (Config + Management). Experience designing and working on Genesys Outbound Contact (OCS) Working experience with GMS specifically around callback services Experience integrating applications with GWS Knowledge of Genesys CX Contact Working knowledge on CICD tools Expert with network and common data centre infrastructure Bachelors degree in Computer Science, Engineering or related field Excellent interpersonal, collaboration and communication skills Preferred Skills Extensive experience with UnixLinux OS system administration, configuration, performance tuning, maintenance and security Experience with Genesys Contact center call routing Knowledge of Oracle, Cassandra Database, Experience with Docker and other Cloud style deployments (Kubernetes)

Keywords: National Computer Systems, Austin , Genesys Outbound and Java Engineer, Engineering , Austin, Texas

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