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Education Services Inside Sales Representative

Company: Informatica
Location: Austin
Posted on: March 26, 2019

Job Description:

The Team

Employer University plays a vital role in ensuring the success of our customers through enablement and training. Were the frontline evangelists, the direct line to our customers. Our success is due to the knowledge that we can confidently stand behind every product we offer as well as the unlimited potential for personal and professional growth that a position in Sales affords us.

Your Opportunity

We want enthusiastic inside sales professionals with a penchant for detail and a knack for verbal persuasion. As a key member of the Employer University sales team, youll work directly with customers and partners as well as across the Employer organization with Account Managers, Customer Success Managers, and Professional Services in identifying the educational needs and solutions for customer success. You will be developing sales leads within a defined geographical and/or horizontal territory and following those leads through to sales and education services delivery. You will have the opportunity to succeed as a salesperson for a global leader in a growing industry. You will leverage your telesales experience, inter-personal skills and energy to meet team goals.

Our Ideal Candidate

You have a lot of energy matched with superb communication skills. You fuse these skills with your product expertise to overcome objections, work with new accounts and secure education service opportunities within our existing customer base. You excel in a fast-paced environment, exceeding goals and leading your team to do the same. When something isnt working, you shift gears quickly, coming up with a new approach and renewed energy to tackle any challenge. In addition to the attributes mentioned, youll also be able to:


  • Apply your curiosity and knowledge about skills-based learning and development for Employer products and solutions to identify customer learning needs.
  • Use your organizational skills to create a productive workflow that the larger team can understand and follow efficiently.

    Your Responsibilities

    Sells the companys education services via telephone or electronic means to customers in assigned territory, industry, or accounts. Must close the sale and deliver revenue for education services. May generate prospective customers through cold calling and may qualify and follow up with sales leads. Sales can be made through multichannel, inbound and/or outbound sales activities. May be responsible for large, diverse, complex territories and/or solutions. This role is overlay to the field sales force. Keeps up-to-date knowledge of the industry, as well as the competitive posture of the company, and prepares activity and forecast reports as requested. Has thorough knowledge of company products, systems and services. May direct customers to website or other company resources for information. May act as sole sales representative for assigned territory, industry, accounts, and/or products. May establish and maintain relationships with channel partners. Represents the company to the customer and the customer to the company in all education sales-oriented activities. Focuses on acquiring new education services customers and retaining and growing an existing installed base of customers. Minimal business travel or work outside office required.

    • Learns to use professional concepts and to apply company policies and procedures to resolve routine issues.
    • Utilizes professional and educational training, along with relevant previous experiences, to gain understanding of customer's decision-making process, goals, and business objectives.
    • Understands general business and technical context of assigned accounts.
    • Functioning knowledge of hybrid deployment of software solutions, Data Warehousing, Database, and/or Business Intelligence software concepts and products.

      Your Qualifications

      • College degree and/or equivalent experience
      • Telesales experience a must
      • Sales/Lead Generation experience with experience in closing deals
      • Good level of sales experience
      • Demonstrated success navigating complex sales cycles and closing deals
      • Experience selling software licenses or services at a reputable company
      • Knowledge of navigating business organization structures, buying influences and purchasing processes
      • Computer skills and aptitude required

Keywords: Informatica, Austin , Education Services Inside Sales Representative, Education / Teaching , Austin, Texas

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