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Senior UX Content Writer

Company: H-E-B
Location: Austin
Posted on: July 15, 2019

Job Description:

About H-E-B H-E-B is one of the largest, independently owned food retailers in the nation operating over 400 stores throughout Texas and Mexico, with annual sales generating over $25 billion. Described by industry experts as a daring innovator and smart competitor, H-E-B has led the way with creative new concepts, outstanding service and a commitment to diversity in our workforce, workplace and marketplace. H-E-B offers a wealth of career opportunities to our 109,000+ Partners (employees), competitive compensation and benefits program and comprehensive training that lead to successful careers. **This position is in Austin, Texas** What is the opportunity? You're someone who has a deep passion for words and their ability to help provide world-class user experiences. You have an uncanny ability to distill complicated interfaces in to clear, concise experiences for our users, using words. As a UX Content Writer, you will. - Collaborate with product managers, engineers, and designers to define broad requirements and product goals, with localization efforts at the forefront of your approach. - Refine copy in prototypes of various fidelity to validate new product concepts. - Relentlessly champion the user experience by defining a broad language strategy within our digital experiences . - Identify copy-related usability issues for upcoming feature releases and collaboratively align on a solution. - Tackle fiendishly complex UX copy problems and provide clarity for the team as you break them down into viable, user-centered solutions. - Analyze engagement metrics on in-flight pilots, and rapidly iterate the copy strategy with an eye towards constant improvement. - Partner with our marketing organization to embed the proper voice and tone of H-E-B in to all of our digital products and interfaces. - Be the fountain of knowledge - keep the company in sync with digital copy guidelines: voice, tone, content localization, digital FAQ needs and dependencies, etc. Why is it awesome? You will. - Help build and apply digital language styles, standards and processes across the Product & Design team - Have the freedom to define how UX content writing and strategy operates at H-E-B Digital - Be part of a small, lean team (to start)which translates to you having a big personal impact - Have huge opportunity for growth. H-E-B Digital is on the way up, creating exceptional career paths for exceptional product & design talent - Be surrounded by top talent; we constantly raise the bar, and all get better along the way What is your background? - Education (formal or otherwise) in writing: design, copy, technical, marketing, or a related field - Proven track record (3 - 10 years' experience) work with content on digital products - Extra points for experience with developing new-to-market products or services Do you have what it takes to succeed? - Enthusiasm for H-E-B values and the H-E-B Digital mission - A deep understanding of how different connected devices impact user experience, and how user experiences lace together across different platforms - Exceptional strength in consumer software products, with emphasis on mobile first - both native and web apps - Mastery of of the English language. Bonus points for the ability to write and speak Spanish. - Different gears for different challengesability to quickly and smoothly transition from concepts and ideation to detailed execution - Can see the forest through the treesyou find simple solutions for complex problems - Embrace and thrive in high paced, lean startup cultures - High comfort level with lean startup or Agile development methodologies - Firm believer in the power of design thinking and the energy to evangelize it within the company - Always on top of the latest technologies and industry trends **This position is in Austin, Texas** Read Full Job Description *************************************************************************** & tz=GMT-05%3A00 & tzname=America%2FChicago

Keywords: H-E-B, Austin , Senior UX Content Writer, Advertising , Austin, Texas

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