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Director of Marketing

Company: Ottobock
Location: Austin
Posted on: January 16, 2019

Job Description:

Marketing Director

The Marketing Director is a new role for North America and will be hired in our Austin, TX location. The Marketing Director will lead our E-Commerce, Customer Service and Marketing Communications functions reporting directly to the CEO of North America. This role will lead Sales and Commercial Excellence across all business units, including sales training and annual sales conference. The Marketing Director will be responsible for Academy (AAOP), supported by the PCS (Professional and Clinical Services) teams across the business units. The Marketing Director is a subject matter expert on all commercial services related activities through various channels with the objective of providing consistent support across our business units.

---Together with Business Unit Leaders - Regional Leaders and Global Leaders - oversee the development and execution of the Commercial Services strategy for E-Commerce, Customer Service and Marketing Communications aligned to regional and global goals and objectives, including operating goals and objectives.
---Review all products, services, and customer communications to ensure objectives are met and aligned to strategies.
---Ensure that cross-functional team members are managed to support strategy, and evaluate and drive opportunities for growth.
---Oversee and lead: E-Commerce, Customer Service and Marketing Communications teams for North America, including Marketing Consumer Engagement Manager and Business Analyst for North America Sales & Marketing.
---Drive consistent sales training and development across the business units, partnering with Sales leaders accordingly i.e. Sales Process, Presentation and Onboarding tools.
---Responsible for planning and executing the annual Sales Conference, working with members from Sales, Marketing and Events to drive business results through employee development and product education.
---Identify, hire, and manage staff, including all aspects of human resource management for E-Commerce, Customer Services and Marketing Communications staff: conducting performance reviews, identifying and providing professional development, expense report approvals, other required personnel documentation and support, and furthering career path recommendations.
---Identify, pursue, and maintain key relationships with European colleagues and ensure connection and collaboration between global and North America teams.
---Manage and monitor expenses of the annual Commercial Services budget and support Business Unit leaders in annual budget planning.
---Evaluate and monitor sales performance for the purpose of generating recommendations for continuous improvement to E-Commerce/Marketing Communications.
---Manage, support, or direct work on special projects as necessary or requested, and work closely with the teams to exploit cross-segment opportunities and collaborative projects.
--- Create and manage a Commercial Services budget


---BA in Business, Marketing or related field, MBA Strongly preferred.
---Minimum 8-10 years proven experience in a Marketing or Product Management in a healthcare environment or medical device market; fortune 500 company experience preferred.
---Excellent verbal and written presentation skills; must be able to drive decisions.
---Ability to influence others.
---Ability to successfully lead and direct staff members.
---Proven ability to systematically plan and execute.
---Excellent facilitation skills to large groups.
---Proven analytical and business writing skills i.e. annual business plans, data analysis reporting and profit models.
---Excellent leadership and communication skills
---Proven organizational and planning skills.
---Ability to work both independently and cross-functionally, and follow department and company guidelines

Keywords: Ottobock, Austin , Director of Marketing, Advertising , Austin, Texas

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