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Instructional Writer

Company: Spredfast + Lithium
Location: Austin
Posted on: January 14, 2019

Job Description:

Job Description We are looking for an enthusiastic Instructional Writer with a passion for producing high-quality end-user content that contributes to the overall success of our products. The Instructional Writer will work directly with supporting teams and product managers to create point-solution product guides, best practices, how-to's, and definitions. You will document new products and features from scratch, as well as edit and reorganize existing content. When applying, please note any relevant b2b SaaS instructional or writing experience. Responsibilities The Instructional Writer at Spredfast + Lithium: -- Works within Spredfast + Lithium's Information Experience team to support the creation of how-to's and reference material. -- Is responsible for delivering content on pace with product release milestones. -- Produces a variety of content for a wide range of products, targeted toward both new and experienced end-users. -- Creates documentation plans for new software features that address real-world customer personas and use cases. -- Can quickly master complex concepts and features in order to break them down into user-friendly, single-point solutions need-to-know, actionable chunks -- Performs at a high output amidst a lively and fast-paced work environment. Preferences -- 1-3 years of instructional writing experience. -- Ability to write grammatically correct American English and write colloquially; to understand differing user audiences and choose the most suitable voice -- Has expertise with technical writing best practices -- Has some knowledge of HTML and CSS, including the ability to create content and troubleshoot problems independently -- Avid learner who is able to learn new software quickly and with minimal guidance -- Possesses excellent attention to detail -- to all facets of a document, including voice, style, and formatting

  • - when in the editing phase of authoring -- Able to work under tight deadlines in an agile, often ambiguous, environment.

    Keywords: Spredfast + Lithium, Austin , Instructional Writer, Advertising , Austin, Texas

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