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Technical Writer / Procedures Writer

Company: Company Confidential
Location: Austin
Posted on: July 13, 2018

Job Description:

Procedures Writer / Technical Writer 12 Months contract Austin, TX Job Description The Technical Writers are responsible for creating, updating, and editing knowledge base articles, bullet news, and help topics. They will compose on-strategy copy elements to ensure consistency of the client voice. The Technical Writers must demonstrate conceptual as well as strategic thinking. Responsibilities: Collaborate with Tools and Procedures teams to create and update knowledge base articles, help files, and bullet news Write clear, simple content that speaks to customers in their own language Edit and proofread help files, knowledge base articles, and bullet news. Suggest ways to improve content with formatting and visuals Give constructive feedback to your peers and review your own work with others Ensure content is technically accurate and meets client standards and guidelines Collaborate openly and effectively with a range of stakeholders Collaborate with content strategists to analyze underperforming content and suggest ways to enhance it Manage content projects and communicate status proactively Look for ways to make your content better - keep raising the bar Organize and track assignments and make sure final copy is routed to the appropriate teams Able to create content that meets current web accessibility guidelines Education/Experience/Qualifications: Bachelor's degree in technical communication, writing/composition, or similar field (Master's degree in technical communication preferred) 5 years of related experience with a Bachelor's degree, or 2 years with a Master's degree Exceptional writing, editing, formatting, collaboration, and communication skills Experience transforming content using formatting and visuals Ability to juggle multiple projects on tight timelines Experience collaborating with writers, visual designers, and subject matter experts Ability to express ideas clearly and diplomatically. Passion for providing a great user experience Understanding of SEO concepts and how readers find and use content on the web Working knowledge of HTML and Mac (OS and apps like Pages and Keynote) Working knowledge of Web Content Accessibility Guidelines (WCAG) 2.0 - provided by Dice Technical Writer & Mac OS

Keywords: Company Confidential, Austin, Technical Writer / Procedures Writer, Advertising, Austin, Texas

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