Social Media Community Coordinator

Company: AMMD LLC
Location: Austin
Posted on: May 27, 2023

Job Description:

The Social Media Coordinator RoleWe are seeking a passionate social media community manager to join our Marketing team as our Social Media Coordinator. As a fast-paced, growth-driven brand with a combined following of over 500,000, this role has significant responsibility and visibility in the organization. Our ideal candidate is obsessed (in the best way!) with social media and is developing their skills in engagement and content creation, from ensuring customer questions are answered to executing best-in-class graphics, photos and video. As a hands-on coordinator, you will be responsible for content creation, scheduling and community management in the health and wellness space so a passion for healthy living is a plus. You will partner across the entire Marketing team to activate social media to drive the brand forward on all key initiatives.About YouYou're an enthusiastic social media user who follows trends on all social platforms including Instagram, TikTok, Facebook, YouTube, Pinterest, and LinkedIn. Quality posts and stories are in your DNA. You have a keen aesthetic, a sharp eye for detail, and a strong sense of what's appealing for your audience. You care about engaging customers and ensuring they have a great experience with your brand through responding to comments and direct messaging and reaching out when people tag us. You can take direction well to execute and schedule content with consistency that adheres to the Amy Myers MD-- visual brand. This role reports directly to our Content Manager.About Us:AMMD is Amy Myers MD-- an omni-channel ecommerce wellness platform that's a respected resource for people seeking to get to the root of their health issues, find solutions, and take control of their health. An innovative market leader, AMMD aims to inspire a healthier, more informed world where chronic illness is a thing of the past and our tools are used by millions around the world to achieve optimal health. Founded in 2017 by Dr. Amy Myers, a former Peace Corps Volunteer, emergency physician, functional medicine expert, and 2x New York Times bestselling author, AMMD is driven by her passion for empowering people to achieve their best selves. AMMD has been named to the Inc. 5000 list of fastest-growing American companies since 2018 and has been included the last three years as a Inc. 5000 Regional Winner. We're proud to be a gamechanger in the health and wellness industry. We use the latest tools and research to deliver the very best in everything we do, driving 8-figure revenue (and yes we are profitable too!). Through our high-quality, physician-formulated nutritional supplements, proven, step-by-step programs, thoroughly-researched information, and world-class customer care, we serve the health needs of hundreds of thousands of people in 122 countries around the globe. Through partnerships and a layered channel strategy, the business continues to expand the number of people served through Amazon and other marketplaces, a growing wholesale program made up of wellness practitioners and professionals as well as large supplement supply networks such as Fullscript and Emerson, retail placements in stores such as Central Market in Texas, and a dynamic affiliate and influencer program. We've seen YOY double digit growth since inception and don't plan on stopping now. Our team operates at the top of their game every day delivering results such as doubling organic website traffic in 6 months, an innovative headless storefront with 1 second or less load times, and launching the most effective gut health products on the planet, using ingredients hand selected by Dr. Myers. As of 2023 we are a North American Inspiring Workplaces Awards finalist!Most importantly, our customers love us - with over 28,000 five star reviews, higher than industry average CLTV, and a CSAT score of 95%+ we do whatever it takes to cultivate loyalty and achieve our mission of Empowering the World to Achieve Optimal Health?.What you'll do:Execute social media content strategy to drive continued follower and engagement growth with a balance for both brand-awareness and sales-driven initiatives.Create and schedule social media content across all platforms (Instagram, Facebook, TikTok, YouTube, Pinterest, and LinkedIn).Manage community engagement by answering questions and comments and providing responses with a solid attention to detail and brand voiceEngage with customers who tag us and source potential influencers where appropriateStay up-to-date on all platform changes, maintaining guidelines for best practices, specifications and key drivers to successUtilize existing photography and video in an effective way-finding new and creative ways to use assets we already haveKnowledge, Skills, and Abilities: 2+ years of experience in creating and scheduling content for social media2+ years of Community engagement managementDemonstrated ability to follow a strategy across multiple social media platformsDeliver monthly reports and statistics for each accountProblem solver with a competitive spirit and a passion for resultsA sense for what resonates with customers in the health and wellness space and/or a passion for healthy livingAware of current, relevant, and industry innovations - the latest and greatestFamiliarity with basic content creation and editing tools as well as social media publishing and analytics tools such as Hootsuite, Canva and Google SuiteHigh attention to detail, spotting mistakes before the post to maximize efficiencyThe ability to manage multiple, competing priorities simultaneously Team player that has experience wearing multiple hats while operating in a high-energy, fast-paced environmentWhy People Love Working here: Office at our state of the art campus, centrally located near Southpark Meadows in Austin, Texas Flexible hybrid WFH scheduling15 days of annual Flex Time, starting day one Comprehensive medical, dental, vision, and 401k benefitsFamily-friendly work environment and events Monthly happy hours & Team building events Discount on all AMMD products so you can live the solution In office smoothie bar, coffee, and fresh snacksLocation: This is a full-time, in-office position in our Austin office. The office is located in south Austin near I-35 and Slaughter in the Southpark Meadows area.PI217797083

Keywords: AMMD LLC, Austin , Social Media Community Coordinator, Advertising , Austin, Texas