Marketing Manager

Company: GeekSpotters
Location: Austin
Posted on: May 16, 2022

Job Description:

About the companyA new startup that is reimagining the world's relationship with music by combining AI technology with unique musical ideas from artists. They are backed by entertainment and media-focused investment firm Great Mountain Partners, and technology-focused Founders Fund, whose portfolio ranges from SpaceX to Spotify.
You will make a difference byAs a Marketing Manager, you will be responsible for driving the strategic evolution of our customer community and advocacy initiatives by establishing community user groups and advisor programs, amplifying customer stories and best practices while cultivating meaningful connections throughout our customer base.
Things you probably care about

• Develop and drive the evolution of their customer community, including online and in-person programs that provide meaningful opportunities to connect and share best practices while also scaling the growth and engagement of our community globally.
• Build highly-engaged community groups with passionate users, subject matter experts, and masterminds; connect and empower customers to engage in specialized topics, share best practices, discuss common challenges and goals, and solve for those in collaboration with internal teams.
• Develop and report on community feedback, overall engagement, and initiatives to leadership, while also providing progress and KPI definition/tracking.
• Create feedback loops between the customer community and teams to help drive important import feedback through customer advisory boards, user groups, and other forums.
• Develop a comprehensive database of reference customers and success stores that can be used to directly support sales and marketing activities, PR, thought leadership, analyst relations, and strategic partnerships.
• Collaborate with Sales, Marketing, and Customer Success teams to maintain accurate customer records in our advocacy database.
• Offer innovative and creative ideas on how to amplify the customer voice in content and marketing activities.
  Things that we care about (requirements)
  • 5+ years of marketing, social media marketing, internal or product communications, and/or community building experience
  • Experience with engagement and community growth
  • Experience working with and managing PR operations
  • Experience with content creation
  • Strong written and communication skills
  • Experience working with B2B technology companies and customers
  • Strong project management skills
  • Excellent written and verbal communication
  • Resourceful, energetic, solutions-oriented
    Things that we don't care aboutIt's not important where you are located, but if you are interested in going into an office the opportunity is there. We don't care what you do in your free time, your gender, age, race, or sexual preference doesn't matter.

Keywords: GeekSpotters, Austin , Marketing Manager, Advertising , Austin, Texas