IBM Cloud Technical Writer

Company: IBM - North America
Location: Austin
Posted on: January 16, 2020

Job Description:

IBM Cloud Technical Writer - Country:US - State:TEXAS - City:AUSTIN - Category:Software Development & Support - Required Education:Bachelor's Degree - Position Type:Professional - Employment Type:Full-Time - Contract Type:Regular - Req ID:******BR - Location:AUSTIN, TX US SalaryView Full Description Introduction The cloud is not just about new apps or existing ones, on-prem or off-prem, IaaS or PaaS. It's about bringing all of this together to move cloud into the core business of modern enterprise. IBM Cloud is a platform built to help companies drive pervasive transformation. We're looking to hire a full time entry-level technical writer position to contribute to the Content Experience. Your Role and Responsibilities If you are someone who is willing to embrace a bold new way of approaching user content, this may be a perfect fit. IBM Cloud is on the forefront of IBM's conversational style approach to content with a very strong emphasis on the user experience. A qualified candidate will work with a team of content creators, subject matter experts, developers, designers, architects, and offering managers. Job Responsibilities: - Deliver accurate customer-facing content on time and with high quality. This might include embedded assistance, documentation, blog posts, videos, tutorials, or API reference docs. - Work closely with development, design, and offering management supporting the design and delivery of new features - Work closely with Content Experience Architect and Content Strategists to contribute to strategic initiatives around content development and deliveryat Required Technical and Professional Expertise - Excellent writing skills; even stronger research skills. Candidates for this position must be able to synthesize information from a multitude of resources and pull all relevant information together into a comprehensive deliverable. - Knowledge of writing embedded user assistance - Knowledge of markup languages, such as DITA or XML - Knowledge of creating topic-based information that meets audience requirements - Knowledge of Agile or continuous delivery development environment - Knowledge of version control or CMS systems - Ability to work independently, while maintaining an extremely strong sense of responsibility and commitment to teamwork - English: Fluent Preferred Technical and Professional Expertise - Knowledge of cloud concepts and technologies - Experience creating conversational style writing - Knowledge of MarkDown, HTML 5 - Knowledge of GitHub - Experience documenting APIs - Basic programming experience in any of the following languages: Java, Ruby, PHP, Python, Swift, Go, ObjectiveC, Node - Experience with ContentOps, including build processes and docs pipelines, troubleshooting markup, builds, or CMS issues, and creating guidance and instructions - Experience editing or creating content guidelines About Business Unit Digitization is accelerating the ongoing evolution of business, and clouds - public, private, and hybrid - enable companies to extend their existing infrastructure and integrate across systems. IBM Cloud provides the security, control, and visibility that our clients have come to expect. We are working to provide the right tools and environment to combine all of our client's data, no matter where it resides, to respond to changing market dynamics. Your Life @ IBM What matters to you when you're looking for your next career challenge? Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible. Impact. Inclusion. Infinite Experiences. Do your best work ever. About IBM IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries. Location Statement For additional information about location requirements, please discuss with the recruiter following submission of your application. Being You @ IBM IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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