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Clinical Appeals Coordinator - Office based

Company: Centene Corporation
Location: Austin
Posted on: October 20, 2019

Job Description:

Position Purpose: Act as the liaison for all statewide appeals, fair hearings, review organizations, and other external type appeals. Responsible for ensuring that all appeal letters generated comply with both State and NCQA requirements.

Review clinical information for all appeals utilizing nationally recognized criteria to determine medical necessity of services requested. Prepare reviews for cases that did not meet criteria
Gather, analyze and report verbal and written information regarding member and provider clinical appeals, including information follow up
Prepare response letters for member and provider clinical appeals and ensure letters are compliant with State and NCQA standards.
Maintain files and logs for all appeals
Coordinate with Medical Director(s) to clarify medical determinations or clinical rationale
Maintain current knowledge of NCQA and State regulations
Coordinate Fair Hearings with various internal departments and agenciesTexas Requirements:
Education/Experience: Graduate from an Accredited School of Nursing. 4+ years of clinical nursing and/or case management experience. Managed care or utilization review experience preferred.

License/Certification: RN License required.


Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Keywords: Centene Corporation, Austin , Clinical Appeals Coordinator - Office based, Administration, Clerical , Austin, Texas

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