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Front Office Coordinator

Company: STAR Physical Therapy
Location: Austin
Posted on: September 13, 2019

Job Description:

Each employee at STAR contributes directly to our organization's growth and success as well as the care of our patients. Our Front Office Coordinator is responsible for providing excellent customer service to all patients, colleagues, and referral sources as well as ensure that all records are maintained accurately and completely.Employees in this position will:Greet all patients and visitors in a friendly and professional manner.Answer all phone calls and provide appropriate response to each inquiry.Accurately schedule all patient appointments.Protect patient privacy and adhere to HIPAA requirements.Prepare forms, medical records, and conduct billing collection as necessary.Obtain and verify patient insurance information and required authorization.Provide information to patients of their financial responsibilities and insurance requirements.Maintain complete and accurate receipt of all monies received and perform daily reconciliation procedures.Fulfill all clerical duties as directed by Business Office Manager.Ensure timely reporting of key clinic activities to management.Exemplify a workplace culture that emphasizes a high-level of customer service and colleague support.Adhere to the established policies and procedures of the facility.May assist with Rehabilitation Technician duties as needed.Knowledge, skills and abilitiesHigh school diploma or equivalent required (college graduate preferred).One or more years of experience in a medical records department or is a recent graduate of medical records program.Interpersonal skills that allow for professional communication of ideas with all necessary parties.Strong skills in computer equipement and software, problem-solving, and customer service.Compensation$12-15/ hour30-35 hours per week

Keywords: STAR Physical Therapy, Austin , Front Office Coordinator, Administration, Clerical , Austin, Texas

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