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Medical Office Receptionist

Company: Austin Heart
Location: Austin
Posted on: June 12, 2018

Job Description:

Job DescriptionThe Medical Office Specialist is a key member of Austin Heart Central who helps create the best first impressions for our office and makes patients feel welcome. We are an amazing team who work hard to support each other and are seeking a great addition to the team who feels patient care is as important as we do.DUTIES INCLUDE BUT ARE NOT LIMITED TO:

  • Handling all scheduling concerns including appointment reminders
  • Answering telephones and accurately documenting messages
  • Forwarding telephone calls appropriately and following up on return calls
  • Checking-in patients and properly documenting registration
  • Insurance verification and verification of patient demographics
  • Requesting and electronically filing of medical records
  • Requesting authorization for testing and procedures
  • Coordinating care for referrals
  • Collecting co-pays and cash from patients, getting authorization on credit cards
  • Entering payments and balancing the day in the computerExperience:
    • a minimum of one year of customer service experience preferred

      Keywords: Austin Heart, Austin, Medical Office Receptionist, Administration, Clerical, Austin, Texas

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