Front Office Lead

Company: Kids World Pediatric Dentistry
Location: San Antonio
Posted on: February 17, 2026

Job Description:

Job Description Job Description Salary: $22-$23 Hourly Office Manager Pediatric Dental Practice (Full-Time) Location: Kids World Pediatric Dentistry About the Role: Were seeking a strong, motivated leader to join our team as a full-time Front Office Leadat our pediatric dental practice. This is a high-impact position ideal for someone with a background in pediatric dentistry and a passion for delivering exceptional customer service to both children and their parents. As Front Office Lead, you will take full ownership of the day-to-day operations, helping guide our team toward excellence and ensuring the practice meets its operational and financial goals. Youll lead and develop our front office team and serve as a liaison between our office and external partners such as our billing agency. Key Responsibilities: Oversee daily front office operations, including scheduling, treatment planning, and patient billing Hire, train, and manage staff; handle performance reviews, coaching, and, when necessary, terminations Maintain high standards of customer service and patient satisfaction Resolve staff and patient concerns in a professional and timely manner Monitor office metrics and contribute to reaching production and collection goals Collaborate with external billing partners and internal leadership Ensure compliance with office policies, procedures, and industry standards Qualifications: Enjoys working with children in a pediatric dental setting Strong business management and administrative skills Confident, hands-on leadership with the ability to inspire and guide a team Excellent problem-solving and decision-making skills Ability to multitask and stay organized in a fast-paced environment Professional verbal and written communication skills (English required) Proficient in Microsoft Office Outstanding customer service skills Bilingual Spanish/English (Preferred but not required) Experience: 35 years of management experience in a dental or healthcare setting (Required) Pediatric dental experience (Preferred) Dental billing and insurance claims management (Required) Experience with Curve Dental software (Preferred) Education: High school diploma or equivalent (Required) College degree in Business, Healthcare Administration, or related field (Preferred) Benefits: Health, Vision, and Life Insurance 401(k) with employer contribution Paid Time Off (PTO) Bonus opportunities Supportive, team-oriented work environment

Keywords: Kids World Pediatric Dentistry, Austin , Front Office Lead, Administration, Clerical , San Antonio, Texas