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Data Entry Specialist - Remote

Company: UnitedHealth Group
Location: Austin
Posted on: March 19, 2023

Job Description:

Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life's best work.(sm)


You'll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges.


Primary Responsibilities:


  • Collect data from relevant data sources -
  • Review collected data to ensure information is accurate and complete (e.g., correct names; practice information)
  • Seek clarifications or corrections to data from relevant stakeholders (e.g., return missing/incorrect documents to submitters; contact stakeholders to gather additional data)
  • Review entered data in order to identify errors or discrepancies prior to submission
  • Ensure data entry is performed in an accurate and timely manner according to internal standards
  • Facilitate/make corrections to incorrect data entry when applicable
  • Manage the internal/ external referral process and daily referral reconciliation
  • Maintains knowledge and ensures procedures are followed including referral guidelines and policies, privacy, and confidentiality -
  • Deliver quality customer service, managing the referral process professionally and timely
  • Work independently and act as a resource or subject matter expert (SME) for others
  • Manage and prioritize tasks that may include compiling reports and spreadsheets
  • Maintain professionalism and positive service attitude with all internal and external customers/peers
  • Performs all other related duties as assigned



    You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
    Required Qualifications:


    • HS diploma or GED
    • 1+ year of customer service experience analyzing and solving customer problems
    • Ability to create, edit, save and send documents utilizing Microsoft Word and Excel
    • Proven ability to type and talk at the same time and navigate through multiple screens
    • Proven detail oriented with organizational and time management skills



      Preferred Qualifications:


      • 1+ years referral management experience -
      • 1+ years customer Service -
      • Experience working within the health care Industry and with health care insurance
      • Experience working in a metric-driven work environment
      • Knowledge of basic medical terminology



        Careers with WellMed. Our focus is simple. We're innovators in preventative health care, striving to change the face of health care for seniors. We're impacting 550,000+ lives, primarily Medicare eligible seniors in Texas and Florida, through primary and multi-specialty clinics, and contracted medical management services. We've joined Optum, part of the UnitedHealth Group family of companies, and our mission is to help the sick become well and to help patients understand and control their health in a lifelong effort at wellness. Our providers and staff are selected for their dedication and focus on preventative, proactive care. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)


        WellMed was founded in 1990 with a vision of being a physician-led company that could change the face of healthcare delivery for seniors. Through the WellMed Care Model, we specialize in helping our patients stay healthy by providing the care they need from doctors who care about them. We partner with multiple Medicare Advantage health plans in Texas and Florida and look forward to continuing growth.


        California, Colorado, Connecticut, Nevada, New York, Rhode Island, or Washington Residents Only: The hourly range for California, Colorado, Connecticut, Nevada, New York, Rhode Island or Washington residents is $16.00 to $27.31. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives. -



        ---All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy


        At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.



        Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


        UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: UnitedHealth Group, Austin , Data Entry Specialist - Remote, Administration, Clerical , Austin, Texas

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