Temporary - Administrative Specialist
Company: City of Austin, TX
Location: Austin
Posted on: June 25, 2022
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Job Description:
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Position Information Position Information Posting Title Temporary -
Administrative Specialist Job Requisition Number COA086093 Position
Number T61006 Job Type Full-Time Division Name Pipeline Management
Services Minimum Qualifications Education and/or Equivalent
Experience: Graduation with a Bachelor's degree from an accredited
four (4) year college or university with major course work in
Business or Public Administration or related field, plus four (4)
years experience in a professional/administrative capacity.
Experience may substitute for education up to a maximum of four (4)
years. Licenses or Certifications: None. Notes to Applicants When
completing the City of Austin employment application: A detailed,
complete employment application helps us to better evaluate your
qualifications, and will be used to determine salary if you are
selected for the position. Please detail on the application any
previous employment that you wish to be considered as part of your
qualifications. A rsum is optional, but will not substitute for a
complete employment application. Do not use the phrase, "see rsum"
to complete your employment application. That will be considered
incomplete. Incomplete applications will not be considered. If you
are selected to interview: Your skill level in some of the
competency areas for this job will be assessed through skills
testing - specifically, Microsoft Excel, Word and Outlook - with a
required minimum passing score of 70%. If you are selected for
hire: Verification of your education (which may include high school
graduation or GED, undergraduate and/or graduate degrees) will be
required. You must provide proof of education from an accredited
organization/institution. If you are in the military or are a
military veteran, you will need to provide a copy of the Member 4
page of your DD-214 prior to confirming a start date Travel: If you
are selected for this position, and meet the Driver Safety
Standards in the City of Austin Driver Safety Program, you may
drive when necessary to multiple locations as part of your regular
job duties. Otherwise, you are responsible for getting to and from
these locations. Effective October 1, 2014, all Austin Water
worksite locations are tobacco-free. Use of tobacco products and/or
e-cigarettes is not permitted on any AW worksite - including
construction sites, parking lot, garage or in any personal vehicle
located on the premises. Pay Range $19.82 - $25.27 per hour Hours
Monday through Friday, 6:30 AM-3:30 PM, option to telework some
days. Job Close Date 06/16/2022 Type of Posting External Department
Austin Water Utility Regular/Temporary Temporary Grant Funded or
Pooled Position Not Applicable Category Clerical Location 2600
Webberville Road, Austin TX 78702 Preferred Qualifications
Experience supporting a team that responds during times of
emergency, after-hours and for extended periods. Excellent remote
customer service skills and Telework experience with the ability to
independently problem solve and make decisions. Proficient in
utilizing Outlook, Teams, Excel, PowerPoint, Word and screen
capture software, creating documentation. Effectively communicate
clearly and concisely with internal and external customers while
exercising tact, patience, and discretion in a professional manner.
Experience using chat based collaboration platforms. Ability to
travel to more than one work location. Duties, Functions and
Responsibilities Essential duties and functions, pursuant to the
Americans with Disabilities Act, may include the following. Other
related duties may be assigned. Provides administrative support on
highly technical and/or specialized projects. Facilitates the
handling of time sensitive request such as ORR's (Open Records
Request), CAF's (Citizen Action Forms), RCA's (Request for Council
Action) as well as other confidential documents. Verifies accuracy
and completeness of critical documents such as PIO (Public
Information Office) requests, records, correspondence, regulations,
etc. Opens, sorts, reads, prioritizes and routes incoming mail,
including faxes and emails. Prepares memos, letters and other
correspondence using computer, spreadsheets, databases, or
presentation software. Using independent judgment performs data
analysis, problem solving and recommends policy and administrative
improvements. Conducts research, compiles data, and prepares
documents for consideration and presentation. Files and retrieves
documents, records and reports. Attends meetings, records minutes
and distributes meeting notes. Maintains calendar, schedules
meetings, conferences and events, plans travel itineraries and
makes travel arrangements. Responsibilities - Supervision and/or
Leadership Exercised: May provide leadership, work assignments,
evaluation, training and guidance to others. Knowledge, Skills and
Abilities Must possess required knowledge, skills, abilities, and
experience and be able to explain and demonstrate, with or without
reasonable accommodations, that the essential functions of the job
can be performed. Knowledge of applicable processes, techniques,
and methods. Knowledge of City practice, policy and procedures.
Skill in oral and written communication. Skill in using computers
and related software applications. Skill in handling multiple tasks
and prioritizing. Skill in data analysis and problem solving. Skill
in planning and organizing. Ability to work with frequent
interruptions and changes in priorities. Ability to manage
conflicts and concerns. Ability to understand and communicate
technical information. Ability to exercise discretion in
confidential matters. Ability to recognize and recommend process
improvement. Ability to lead and train others. Ability to work with
frequent interruptions and changes in priorities. Ability to
establish and maintain effective working relationships with city
employees and the public. Criminal Background Investigation This
position does not require a Criminal Background Investigation
EEO/ADA City of Austin is committed to compliance with the American
Disabilities Act. If you require reasonable accommodation during
the application process or have a question regarding an essential
job function, please call (512) 974-3210 or TTY (512) 974-2445.
Information For City Employees: If you are an employee within the
department, are in good standing and meet both the minimum and
preferred qualifications, then you will receive an initial
interview. Supplemental Questions Required fields are indicated
with an asterisk (). The minimum qualifications for the
Administrative Specialist position are: Graduation with a
Bachelor's degree from an accredited four (4) year college or
university with major course work in Business or Public
Administration or related field, plus four (4) years experience in
a professional/administrative capacity. Experience may substitute
for education up to a maximum of four (4) years. Do you meet these
minimum qualifications? Yes No Which of the following best
describes your years of experience as a timekeeper using the Banner
system or another timekeeping software? Less than (1) year 1-3
years 3-5 years 5-10 years 10 years Describe your experience
communicating clearly and concisely in person, by phone,
Teams/Skype, and email, while exercising tact, patience and
discretion in a professional manner. (Open Ended Question) Describe
your ability to multitask, prioritize and manage multiple projects
and assignments and work with frequent interruptions while meeting
critical deadlines. (Open Ended Question) Which of the following
best describes your proficiency with Microsoft Outlook? Basic: able
to send/receive emails and schedule calendar items Intermediate:
able to reply/forward email, use mail options to mark messages as
confidential/high priority, set up read receipts, send meeting
notices, set up task lists Advanced: able to view calendar
conflicts for multiple users, manage email/calendar for other
users, set up rules & alerts, resend/recall emails, assign/track
completion status of tasks I do not have experience with Microsoft
Outlook, but have experience with a similar office productivity
software such as Lotus Notes or Novell GroupWise I do not have
experience with Microsoft Outlook Please describe your experience
with purchasing software. Be sure to include the types of tasks you
frequently perform, the software used, and the number of years you
have used the software. (Open Ended Question) Were you referred to
this opportunity by an Austin Water employee? If yes, please
provide the employee's full name. (Open Ended Question) Do you have
the ability to travel to multiple sites as part of the regular job
duties? Yes No Optional & Required Documents Required Documents
Optional Documents Resume
Keywords: City of Austin, TX, Austin , Temporary - Administrative Specialist, Administration, Clerical , Austin, Texas
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