Administrative Assistant

Company: Live Nation
Location: Austin
Posted on: May 16, 2022

Job Description:

Job Summary:Front Gate Tickets is North America's leading software and operations provider for the festival market. We provide technical solutions for ecommerce ticketing, access control, data management, and fan engagement. We partner and run on-site operations for over 160 festivals each year and are on a massive growth trajectory, matched by no one in the industry. Front Gate is owned by Live Nation Entertainment and acts as Ticketmaster's festival arm. Our Headquarters is located in Austin, TX.THE ROLE: The Administrative Assistant will provides support to the General Manager, as well as other members of the leadership team. From calendar administration, meeting support, or assisting in cross-departmental task management, this role assists in a broad range of tasks and has front-row seats to learning about the business. The ideal candidate for the role is inquisitive, hungry to learn, and loves all things organization and process management. RESPONSIBILITIES:+ Anticipate executive needs and make sure all work materials are available for a successful workday+ Prepare agendas, take and distribute meeting notes, and provide direct support in managing follow-up on any action items. Maintain complex and detailed calendars, in support of multiple leaders.+ Support leadership with booking, coordinating and expensing travel, both domestic and international.+ Coordinate monthly, quarterly, annual, and ad hoc meetings, which requires interaction with both internal and external executives and assistants, and additional stakeholders as needed.+ Complete expense reports for multiple members of the leadership team+ Assist with the preparation of presentations and other materials, for internal and client facing meetings+ Handle sensitive information with discretion and empathy+ Support the Office Manager with administrative tasks such as, but not limited to:+ Greeting visitors, handling inquiries and directing to the appropriate departments+ Picking up, sorting and distributing mail to the appropriate departments+ Assisting with the delivery of staff snacks, meals, and other office events as needed.+ Other special projects and responsibilities, as required.KNOWLEDGE, SKILLS & ABILITIES:+ Excellent verbal/written communication skills; with the ability to distill complex topics into easily digestible summaries and clear action items.+ Able to engage in positive interactions with co-workers, executives, and high-level industry professionals; comfortable prioritizing, organizing and following up with tact across all levels of the organization.+ Great attitude and ability to remain calm in a fast-paced environment; helpful, friendly and diplomatic+ Strong organizational skills and attention to detail+ Creative problem-solving skills are a must+ Ability to successfully handle multiple projects simultaneously, prioritize needs on the go and support others in doing so.+ Proficiency in Microsoft Outlook, Word and Excel strongly preferred, with demonstrated ability to learn new software+ Ability to travel and work flexible hours, including evenings and weekends on occasionBENEFITS & PERKSOur motto is 'Taking Care of Our Own' through 6 pillars of benefits:+ HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)+ YOURSELF: Paid time off policy including holidays, sick time and day off for your birthday, free concert tickets+ WEALTH: 401(k) program with company match, Stock Program Reimbursement+ FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support+ CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings+ OTHERS: Volunteer time off, crowdfunding networkEQUAL EMPLOYMENT OPPORTUNITYWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.Front Gate Tickets strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Front Gate Tickets will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Front Gate Tickets also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Front Gate Tickets will also provide reasonable religious accommodations on a case by case basis.HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Front Gate Tickets recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Front Gate Tickets may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.About UsRecognized three years in a row by Great Place to Work - and named one of People Magazine's top 50 Companies that Care, Live Nation Entertainment is the global leader in live entertainment and ticketing. Our world-class portfolio reaches all aspects of the live event and ticketing industry, from ground-breaking software in Ticketmaster, mix of legendary venues and restaurants in House of Blues, production leaders in Concerts, exceptional brand partnerships in Media & Sponsorship, and unparalleled team of artist managers in Artist Nation supported by diverse professionals in all facets of Corporate operations.We recognize that our most important assets are our employees, the rock stars who keep the live experience going. Generous vacation, healthcare, and retirement benefits are just some of the great perks we offer to support our global workforce of more than 38,000. For any stage in your career, our many unique benefit programs are designed to help you live life to the fullest. We offer student loan repayment to support recent grads, six months of paid caregiver leave to support new parents, perks like Roadie Babies (bring your little ones & a caretaker along with you on work trips) and Music @ Home (stipend to cultivate your little ones' music interest), and tuition reimbursement to fuel your ongoing professional development. Plus, working for the world's largest live event and ticketing company means you'll have access to free concerts, festivals, sports games, and more through our exclusive employee ticket concierge.There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.

Keywords: Live Nation, Austin , Administrative Assistant, Administration, Clerical , Austin, Texas