Office Assistant
Company: Private Firm
Location: Leander
Posted on: May 15, 2022
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Job Description:
Job Description We are a creative, diverse, and analytical team,
passionate about continuous learning around our customers. We value
empathy for the customer experience, as well as a quantitative
focus on driving business metrics.
General Purpose
This position will support business model -by working both
individually and as a team in order to grow the success of our
company. The individual in this position will possess extensive
knowledge of the office assistant support needed to be -on time and
accurate -while upholding our firm's mission, vision, and values.
The Office Assistant is specifically responsible for handling and
organizing day-to-day office support routines.
Essential Duties/Responsibilities
Prepare -packages for mailing and receiving to include -thorough
-review for quality of files -to ensure all information is
correct.
Provide excellent customer service by providing prompt, informed,
professional and accurate service and support for fellow
employees.
Troubleshoot and resolve employee -concerns in a timely, friendly
and accurate manner.
Consistently meet department quality, service and production
standards that promote employee support -and company growth.
Manage personal scheduling -to meet business timelines.
Ensure appropriate records are maintained and required reports are
prepared.
Maintain up-to-date and accurate filing system.
Maintain knowledge of our company's -procedures and guidelines
including staying informed on industry compliance and regulation
standards.
Perform other job duties as assigned.
Job Qualifications
Knowledge, Skill and Ability:
Excellent verbal and written English communication skills with
ability to effectively communicate with internal and external
employees.
Ability to establish and maintain effective working relationships
with employees at all levels throughout the organization.
Outstanding customer service skills.
Ability to work independently and carry out assignments to
completion within parameters of instructions given, prescribed
routines, and best practices.
Strong organizational and time managements skills, including the
ability to prioritize and adapt to changing priorities and
responsibilities. Required to manage multiple priorities with tight
deadlines.
Strong attention to detail with ability to cross check material for
completeness and accuracy.
Strong problem solving and decision-making skills.
Excellent proficiency in MS Office (Word, Excel, Outlook), Adobe
Acrobat, and Google Suite.
Excellent navigation skills and capable to operate multiple
hardware products (printers, scanners, PCs, etc)
Understanding of customer and employee sensitive information
protection protocols.
Education or Formal Training: High School Diploma or equivalent
required.
Experience: Preferred 1-2 years of document gathering, preparing
mail for delivery, -or related administrative experience. 1-2 years
of Office Administration experience.
Working Environment/Physical Activities
Office environment. Must be able to work extended hours as the
business dictates. The job routinely uses standard office equipment
such as computers, phones, printers, copiers, fax machines and
filing cabinets. The position requires manual dexterity, the
ability to lift files and open filing cabinets.
Other Duties
Please note this job description is not designed to cover or
contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with
or without notice.
Company Description Innovative Firm looking to grow and diversify
our team.
Keywords: Private Firm, Austin , Office Assistant, Administration, Clerical , Leander, Texas
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