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Office Assistant

Company: Private Firm
Location: Leander
Posted on: May 15, 2022

Job Description:

Job Description We are a creative, diverse, and analytical team, passionate about continuous learning around our customers. We value empathy for the customer experience, as well as a quantitative focus on driving business metrics.
General Purpose
This position will support business model -by working both individually and as a team in order to grow the success of our company. The individual in this position will possess extensive knowledge of the office assistant support needed to be -on time and accurate -while upholding our firm's mission, vision, and values. The Office Assistant is specifically responsible for handling and organizing day-to-day office support routines.

Essential Duties/Responsibilities

Prepare -packages for mailing and receiving to include -thorough -review for quality of files -to ensure all information is correct.
Provide excellent customer service by providing prompt, informed, professional and accurate service and support for fellow employees.
Troubleshoot and resolve employee -concerns in a timely, friendly and accurate manner.
Consistently meet department quality, service and production standards that promote employee support -and company growth.
Manage personal scheduling -to meet business timelines.
Ensure appropriate records are maintained and required reports are prepared.
Maintain up-to-date and accurate filing system.
Maintain knowledge of our company's -procedures and guidelines including staying informed on industry compliance and regulation standards.
Perform other job duties as assigned.

Job Qualifications
Knowledge, Skill and Ability:
Excellent verbal and written English communication skills with ability to effectively communicate with internal and external employees.
Ability to establish and maintain effective working relationships with employees at all levels throughout the organization.
Outstanding customer service skills.
Ability to work independently and carry out assignments to completion within parameters of instructions given, prescribed routines, and best practices.
Strong organizational and time managements skills, including the ability to prioritize and adapt to changing priorities and responsibilities. Required to manage multiple priorities with tight deadlines.
Strong attention to detail with ability to cross check material for completeness and accuracy.
Strong problem solving and decision-making skills.
Excellent proficiency in MS Office (Word, Excel, Outlook), Adobe Acrobat, and Google Suite.
Excellent navigation skills and capable to operate multiple hardware products (printers, scanners, PCs, etc)
Understanding of customer and employee sensitive information protection protocols.
Education or Formal Training: High School Diploma or equivalent required.
Experience: Preferred 1-2 years of document gathering, preparing mail for delivery, -or related administrative experience. 1-2 years of Office Administration experience.
Working Environment/Physical Activities
Office environment. Must be able to work extended hours as the business dictates. The job routinely uses standard office equipment such as computers, phones, printers, copiers, fax machines and filing cabinets. The position requires manual dexterity, the ability to lift files and open filing cabinets.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Company Description Innovative Firm looking to grow and diversify our team.

Keywords: Private Firm, Austin , Office Assistant, Administration, Clerical , Leander, Texas

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