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Front Office Supervisor

Company: Fairmont Austin
Location: Austin
Posted on: November 22, 2021

Job Description:

Front Office Supervisor
Inspiring and engaging. As a Front Office Supervisor, you will show your leadership and interpersonal strengths to support the Front Office department, and ensure an exceptional guest journey.

What is in it for you:


- Paid time off
- Medical, Dental and Vision Insurance, 401K
- Complimentary shift meal
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

- Supervise and support all aspects of the Front Office department and ensure all service standards are followed with friendly and engaging service
- Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
- Inspire and motivate the team to meet our financial and service goals
Your experience and skills include:

- Service focused personality is essential and previous leadership experience is preferred
- Prior experience working with Opera or a related system
- Proven ability to build and maintain good relationships with all stakeholders
- Communicate thoughts, actions and opportunities clearly with strong networking skills
- Ability to lead by example, believe in a strong team culture and set the scene for high performance

Your team and working environment:

Austin's newest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.

Keywords: Fairmont Austin, Austin , Front Office Supervisor, Administration, Clerical , Austin, Texas

Click here to apply!

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