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Front Desk Receptionist

Company: Facility Solutions Group, Inc.
Location: Austin
Posted on: February 16, 2020

Job Description:

Front Desk ReceptionistJob DetailsLevelEntryJob Location99 TX - Corporate Office - Austin, TXPosition TypeFull TimeEducation LevelHigh SchoolSalary Range$12.00 - $15.00 HourlyTravel PercentageNoneJob ShiftDayJob CategoryAdmin - ClericalDescriptionFacility Solutions Group is dedicated to timeless contribution and service in lighting, electrical, energy, and technology fields. Our mission is to consistently provide our customers with superior value through quality products, service and support by contributing to the quality of life of all employees.As one of the nations largest single-source providers of lighting and electrical products, electrical services, electrical construction, and energy management solutions we are expanding our staff and seeking aFront Desk Receptionistto join theFSGCorporateteam.JOB DESCRIPTIONOurFront Desk Receptionistis the first point of contact for our office to both visitors and employees as such we are looking for someone who will provide a high level of customer service both in person and on the phone. The ideal candidate will be able to work independently, be open to taking on extra office duties, and provide excellent customer service on behalf of the Corporate office. We are looking for a career-minded candidate who are willing to learn and grow with the company.TheFront Desk Receptionistwill:

  • Answers incoming telephone calls, determines the purpose of the call, and forwards calls to appropriate personnel or department.
  • Assist AR department with scanning of receipts, sales tax certificates, and certificates of insurance
  • Assist Account Management with returned mail, address changes, POD requests and invoice copy requests
  • Printing, reviewing and mailing/emailing Customer invoices on a daily basis
  • Retrieves messages from voice mail and forwards to appropriate personnel.
  • Takes and delivers messages or transfers calls to voice mail when appropriate personnel is unavailable.
  • Answers questions about the organization and provides callers with address, directions, and other information.
  • Welcomes on-site visitors to determine the nature of their business, and announces visitors to appropriate personnel.
  • Monitors visitor access and escort visitor as needed
  • Receives, sorts, and routes mail.
  • Monitor incoming faxes and route appropriately
  • Takes payments for services and products.
  • Responsible for managing office supplies, kitchen supplies, and conference room supplies on a weekly basis.
  • Responsible for the overall cleanliness of office and breakrooms on a daily basis.
  • Performs other clerical duties as needed, such as filing, photocopying, and collating.
  • Other office duties as assigned.QualificationsJOB REQUIREMENTSThe ideal candidate will satisfy the following requirements and qualifications:
    • High School Diploma or Equivalent
    • Valid Drivers License
    • Must be able to pass background and drug screen
    • Must be able to report to the Corporate office M-F 7:30a - 5pm
    • Must be proficient on computer-based programs such as Microsoft Word and Excel
    • Must be able to meet physical demands: frequently use hands and finger to type.
    • Ability to multitask while staying organized
    • Strong verbal and written communications skills
    • Positive customer service skillsWE OFFER
      • Stable employment
      • 401K Program with matching contribution
      • Medical, Dental and Life benefits
      • Advancement opportunities for outstanding performers!As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

Keywords: Facility Solutions Group, Inc., Austin , Front Desk Receptionist, Administration, Clerical , Austin, Texas

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