Company: St Davids Healthcare
Posted on: February 16, 2020
SHIFT: Nights (rotating weekends)
is part of , one of the largest health systems in Texas, which was
recognized with a in 2014. The 378-bed multi-specialty, acute care
facility is dedicated to the highest level of women's health
services, including maternity and newborn care with Level I, II and
III nurseries at the adjacent . The facility also features a
24-hour emergency department, the , the Bariatric Center, heart and
vascular center, neurology and neurosurgery, a kidney transplant
program, inpatient and outpatient surgery, and acute inpatient and
outpatient rehabilitation, among many others. St. David's North
Austin Medical Center is also home to . In 2012, 2013, 2015 and
2016, the hospital earned a national distinction for patient safety
We offer you an excellent total compensation package, including
competitive salary, excellent benefit package and growth
opportunities. We believe in our team and your ability to do
excellent work with us. Your benefits include 401k, PTO medical,
dental, flex spending, life, disability, tuition reimbursement,
employee discount program, employee stock purchase program and
student loan repayment. We would love to talk to you about this
POSITION SUMMARY :
Responsible for the secretarial functions within the Women's
Services department. Communicates/corresponds with physician's
office, other hospital personnel and physicians. Handles
confidential information. Exercises professional judgment in
performance of services and maintains demeanor complementary of
Participates in providing patient specific care standards as
directed, and follows service excellence standards to ensure high
levels of patient satisfaction.
ESSENTIAL JOB RESPONSIBILITIES :
Performs general secretarial duties.
- Prepares accurate and professional documents, meeting minutes
for OB Liaison and staff meetings.
- Provides for expedient turn-around time for all mail.
- Maintains office filing system and copies forms as needed
- Maintains Daily Encounters
- Takes messages accurately and distributes to proper
- Audits all patient procedure charges for department. (i.e. late
charge report, etc)
- Maintains statistics and calls accounting personnel
- Prepares monthly reports as needed. (i.e. PRMI, etc.)
- Assists medical Department chief with project requests
Provides assistance, guidance and direction to patients, visitors
- Greets patients, physicians and visitors in a professional
- Assures that patients are tended to by informing specific
departments of their arrival.
- Enters patient information into Meditech system
Provides support to clerical functions
- Answers phones in a courteous/helpful manner.
- Faxes and copies orders and forms as needed.
Performs other duties in the Department as required.
- Answers telephone in professional manner, identifying the
department and employee's name.
- Takes messages accurately and relays them immediately.
- Participates in department and hospital PI plan
- Provides after hour accessibility for physicians to make
schedule changes or schedule patients for procedures
Collaborates with physicians, clinicians, patients, and clerical
staff to assure effective and efficient delivery of service(s)
Serves as liaison to clinical staff to communicate status of the
patient and their scheduling needs
Disseminates information on a need to know basis for all
appropriate telephone and/or personal contacts
Takes messages accurately and distributes to proper personnel
Answers phone in courteous/helpful manner
Prepares accurate and professional documents and monthly reports to
supervisor on time
Promotes customer satisfaction as evidenced by meeting customer
requirements in all services provided
Upholds and demonstrates St. David's Values through all
Documents all appropriate data by standard procedure
Performs clerical functions in compliance with hospital policies
Responsible for courteous, accurate and timely communication of
Answer telephone in a courteous and professional manner stating
name, title and unit.
Responsible for ordering supplies on a regular schedule.
Responsible for keeping files/forms in orderly, organized
Provides assistance, guidance, and direction to patients, visitors,
nurses and physicians in a professional manner.
Responsible for Kronos and Critical Staffing Bonus processing
Attends in-service presentations, initial and annual Code of
Conduct training; completes mandatory education, including but not
limited to, infection control, patient safety, quality
improvements, MSDS and OSHA standards.
Employee's conduct must reflect the Company's values and a
commitment to the Code of Conduct ethics and compliance
Employee reflects SDH Service Excellence standards in every
Other duties as assigned.
EDUCATION AND EXPERIENCE :
Required: High school diploma or equivalent OR proof of enrollment
in or graduate of accredited university.
Preferred: Computer skills. Previous clerical experience in the
hospital, front office, or medical billing office; knowledge of
LICENSES AND CERTIFICATES :
Our Company's recruiters are here to help unlock the next
possibility within your career and we take your candidate
experience very seriously. During the recruitment process, no
recruiter or employee will request financial or personal
information (Social Security Number, credit card or bank
information, etc.) from you via email. The recruiters will not
email you from a public webmail client like Gmail or Yahoo Mail. If
you feel suspicious of a job posting or job-related email, let us
know by clicking .
For questions about your job application or this site please
contact HCAhrAnswers at 1-844-422-5627 option 1.
Keywords: St Davids Healthcare, Austin , Office Coordinator, Administration, Clerical , Austin, Texas
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