Office Coordinator

Company: St Davids Healthcare
Location: Austin
Posted on: February 16, 2020

Job Description:

Description
SHIFT: Nights (rotating weekends)

SCHEDULE: Full-time

is part of , one of the largest health systems in Texas, which was recognized with a in 2014. The 378-bed multi-specialty, acute care facility is dedicated to the highest level of women's health services, including maternity and newborn care with Level I, II and III nurseries at the adjacent . The facility also features a 24-hour emergency department, the , the Bariatric Center, heart and vascular center, neurology and neurosurgery, a kidney transplant program, inpatient and outpatient surgery, and acute inpatient and outpatient rehabilitation, among many others. St. David's North Austin Medical Center is also home to . In 2012, 2013, 2015 and 2016, the hospital earned a national distinction for patient safety from .

We offer you an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe in our team and your ability to do excellent work with us. Your benefits include 401k, PTO medical, dental, flex spending, life, disability, tuition reimbursement, employee discount program, employee stock purchase program and student loan repayment. We would love to talk to you about this fantastic opportunity.

POSITION SUMMARY :
Responsible for the secretarial functions within the Women's Services department. Communicates/corresponds with physician's office, other hospital personnel and physicians. Handles confidential information. Exercises professional judgment in performance of services and maintains demeanor complementary of medical ethics.

Participates in providing patient specific care standards as directed, and follows service excellence standards to ensure high levels of patient satisfaction.

ESSENTIAL JOB RESPONSIBILITIES :
Performs general secretarial duties.

• Prepares accurate and professional documents, meeting minutes for OB Liaison and staff meetings.
• Provides for expedient turn-around time for all mail.
• Maintains office filing system and copies forms as needed
• Maintains Daily Encounters
• Takes messages accurately and distributes to proper personnel.
• Audits all patient procedure charges for department. (i.e. late charge report, etc)
• Maintains statistics and calls accounting personnel routinely.
• Prepares monthly reports as needed. (i.e. PRMI, etc.)
• Assists medical Department chief with project requests
  Provides assistance, guidance and direction to patients, visitors and physicians.
  
  
  • Greets patients, physicians and visitors in a professional manner.
  • Assures that patients are tended to by informing specific departments of their arrival.
  • Enters patient information into Meditech system
    Provides support to clerical functions
    
    
    • Answers phones in a courteous/helpful manner.
    • Faxes and copies orders and forms as needed.
      Performs other duties in the Department as required.
      
      
      • Answers telephone in professional manner, identifying the department and employee's name.
      • Takes messages accurately and relays them immediately.
      • Participates in department and hospital PI plan
      • Provides after hour accessibility for physicians to make schedule changes or schedule patients for procedures
        Collaborates with physicians, clinicians, patients, and clerical staff to assure effective and efficient delivery of service(s)
        
        Serves as liaison to clinical staff to communicate status of the patient and their scheduling needs
        
        Disseminates information on a need to know basis for all appropriate telephone and/or personal contacts
        
        Takes messages accurately and distributes to proper personnel
        
        Answers phone in courteous/helpful manner
        
        Prepares accurate and professional documents and monthly reports to supervisor on time
        
        Promotes customer satisfaction as evidenced by meeting customer requirements in all services provided
        
        Upholds and demonstrates St. David's Values through all interactions
        
        Documents all appropriate data by standard procedure
        
        Performs clerical functions in compliance with hospital policies and procedures.
        
        Responsible for courteous, accurate and timely communication of information.
        
        Answer telephone in a courteous and professional manner stating name, title and unit.
        
        Responsible for ordering supplies on a regular schedule.
        
        Responsible for keeping files/forms in orderly, organized fashion.
        
        Provides assistance, guidance, and direction to patients, visitors, nurses and physicians in a professional manner.
        
        Responsible for Kronos and Critical Staffing Bonus processing
        
        Attends in-service presentations, initial and annual Code of Conduct training; completes mandatory education, including but not limited to, infection control, patient safety, quality improvements, MSDS and OSHA standards.
        
        Employee's conduct must reflect the Company's values and a commitment to the Code of Conduct ethics and compliance program.
        
        Employee reflects SDH Service Excellence standards in every interaction.
        
        Other duties as assigned.
        
        Qualifications
        EDUCATION AND EXPERIENCE :
        Required: High school diploma or equivalent OR proof of enrollment in or graduate of accredited university.
        
        Preferred: Computer skills. Previous clerical experience in the hospital, front office, or medical billing office; knowledge of medical terminology.
        
        LICENSES AND CERTIFICATES :
        Required: None
        
        Preferred: None
        
        Notice
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Keywords: St Davids Healthcare, Austin , Office Coordinator, Administration, Clerical , Austin, Texas