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Operations Lead, Community Marketing

Company: Ring Inc
Location: Austin
Posted on: April 9, 2021

Job Description:

We strongly encourage people of colour, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. Bumble is an equal opportunity employer and welcomes everyone to our team. If you need reasonable adjustments at any point in the application or interview process, please let us know. In your application, please feel free to note which pronouns you use (For example - she/her, he/him, they/them, etc). Bumble is looking for an Operations Lead for the Community Marketing Team. Reporting directly to the VP, Community Marketing, you will own key business functions including budget management, executive-level reporting and communication, data analysis to help inform strategic decisions, merchandise inventory and planning, and special projects to help drive business growth. In this role, you will be expected to manage the operations team, streamline and improve department reporting and documentation, build and maintain relationships with cross-functional partners to manage competing priorities, and keep an eye on all marketing initiatives amongst the department. You are organized, an excellent communicator, detail oriented, data inspired, and willing to think outside the box to solve problems and drive efficiency.-- KEY ACCOUNTABILITIES

  • Own Community Marketing team's operations; drive efficiencies, streamline and manage team meeting cadence, status reports, organization, and documentation; ensure all processes and procedures are being followed by the department--
  • Keep a pulse on department-wide activities and blindspots; prepare executive-level presentations, quarterly activity reports, briefs, and leadership updates
  • Work with City, Experiential and College Marketing teams to measure success marketing programs; clearly communicate findings from initiatives to management and to the broader organization; work closely with Business Insights and Marketing Analytics to determine success of projects--
  • Manage cross-functional relationships with various stakeholders including: merchandise, partnerships, finance/accounting, legal, and operations teams:
  • Work with merchandise team to manage inventory, budget and timeline for new and existing product, shipping and logistics for community marketing activities--
  • Work with Accounting and Treasury teams to manage payment approvals and prioritization of rush payments; oversee team's PayPal account control and cash flow--
  • Partner with Legal teams to ensure team meets all compliance requirements, manage prioritization of competing agreements
  • Work with business operations teams to ensure all company wide procedures are being followed--
  • Manage and allocate budget across City, Experiential, and College Marketing teams; work with Finance and Marketing Leadership to forecast budget needs and considerations; adjust set budgets as necessary for evolving programming--
  • Support VP, Community Marketing to determine dedicated resource allocation, responsibilities, and bandwidth across the team for new and evolving projects; hold team accountable to meet team-wide objectives
  • Identify and target areas for operational improvements across the department and amongst cross-functional relationships-- EXPERIENCE WE ARE LOOKING FOR:
    • Exceptional presentation and communication skills
    • Proven track record managing operations and mentoring cross-functional teams
    • Demonstrated experience influencing cross-functional teams & building collaborative partnerships with key partners and other cross-functional teams
    • Experience managing multiple initiatives at the same time, and working with multiple internal and external teams to ensure programs are launched seamlessly, and to the highest impact
    • Experience in managing multiple stakeholders often with different priorities, working with them to align and gain approval for the product / solution roadmap
    • Demonstrated experience utilizing data to drive actionable insights to develop marketing plans
    • Updating, creating, and streamlining processes to drive efficiencies
    • Management of executive reporting, compiling data insights to tell a compelling and comprehensive story ABOUT YOU:
      • You care deeply about Bumble's mission and values
      • Passionate about our brand and helping teams win!
      • Extremely organized, have a keen attention to detail, and the flexibility to work with different aspects of the business
      • Inspiring and thoughtful people manager
      • A collaborative team advocate
      • Team player who is willing to both mentor and roll up their sleeves--
      • Strong project management skills to prioritize tasks and align across teams
      • Natural communicator who effortlessly takes complex technology solutions and crafts simple, powerful and compelling audience specific propositions
      • You love Data and impact and have a strong focus on KPIs and performance analysis
      • You have a history and familiarity with consumer tech, products, and markets With over 700 staff in 10+ countries all working remotely during the time of COVID-19, we've worked hard to adapt and support our teams during this challenging time, including: * Streaming free, live yoga & meditation sessions each week, as well as a full weekly timetable of free online exercise classes * 'Random Coffee' - connecting staff across the globe in pairs once a week to get to know each other over a video chat * 'First Fridays' - meal delivery for a remote lunch with your team once a month * Employee Support Fund for those whose households are experiencing financial hardship due to COVID-19 * Written resources to guide employees through this challenging time * You will also be taken through a fully digital onboarding process! About Bumble Inc.: Bumble Inc. is the parent company of Badoo and Bumble, two of the world's highest-grossing dating apps with millions of users worldwide. The Bumble platform enables people to connect and build equitable and healthy relationships. Founded by CEO Whitney Wolfe Herd in 2014, the Bumble app was one of the first dating apps built with women at the center, and the Badoo app, which was founded in 2006, was one of the pioneers of web and mobile dating products. Bumble currently employs over 600 people in offices in Austin, Barcelona, London, and Moscow. For more information, please visit:

Keywords: Ring Inc, Austin , Operations Lead, Community Marketing, Accounting, Auditing , Austin, Texas

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