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Accounts Receivable Specialist

Company: Grace Hill
Location: Austin
Posted on: February 21, 2021

Job Description:

This is a remote position.Reporting to the Revenue and Billing Manager, the Accounts Receivable Specialist is responsible for the billing and collection of trade customer balances, dispute management and account reconciliations. The AR Specialist takes a client service approach to ensuring customers experience positive interactions with the Grace Hill accounting team. In addition, the AR Specialist acts as the primary link on Risk Management related issues between external customers and internal personnel including: Finance/Legal, Sales Managers, Customer Service, Implementation Operations- interacting with these parties on a regular basis. The AR Specialist is regarded as an expert in providing solutions to obstacles typically encountered in the overall order-to-cash process.Responsibilities:* Review complete and accurate invoices to our client base - recurring billings, one-time billings, and variable invoicing based on volume drivers* Drive continual progress towards reducing the DSO* Data validation and maintenance Intacct ERP system and SFDC: billing contact, special invoicing or collection terms, sales tax withholding data, etc* Monitor dunning notice activity to ensure timely followup and interactions* Generate invoice reprints and customer statements* Researching and resolving payment discrepancies* Meet billing deadlines, with continual process improvements to improve the efficiency and accuracy of volume billing initiatives* Perform account reconciliations* Thorough communication of collection notes for inclusion in the A/R aging reports reviewed by management* Monitor customer account details for non-payments, delayed payments and other irregularities* Review AR aging to ensure compliance* Maintain accounts receivable customer files and records* Perform AR adjustment entries* Develop a recovery system and initiate collection efforts* Assist with month-end closing* Coordinate and process all third party collection efforts and informationQualifications:* High school diploma or GED required college preferred* A minimum of 3 years of accounts receivable and general accounting experience* Knowledge of office administration and procedures* Knowledge of general bookkeeping procedures and accounting systems* Advanced knowledge of Microsoft Excel and Word* Solid communication skills, both written and verbal* Experience in a highly data-driven environment a plusGrace Hill is the market leader in strategic Human Capital Management and Customer Experience for the Real Estate industry. We help Real Estate operators and investors globally to improve portfolio performance by channeling the voice of their customers (residents, tenants) into how their property and team operate to drive improved NOI, vacancy and retention rates. Our software platform provides intelligent integrated solutions, including: Talent Management, Policy and Compliance Management and Customer Experience Management.Grace Hill is the market leader in strategic Human Capital Management and Customer Experience for the Real Estate industry. We help Real Estate operators and investors globally to improve portfolio performance by channeling the voice of their customers (residents, tenants) into how their property and team operate to drive improved NOI, vacancy and retention rates. Our software platform provides intelligent integrated solutions, including: Talent Management, Policy and Compliance Management and Customer Experience Management.Powered by JazzHRnM4rCjhYWH

Keywords: Grace Hill, Austin , Accounts Receivable Specialist, Accounting, Auditing , Austin, Texas

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