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Accounts Receivable and Cash Application Analyst

Company: Facebook
Location: Austin
Posted on: February 17, 2020

Job Description:

The Facebook Finance team is seeking a Finance Operations professional with customer service experience to join the North America order to Cash team. This role will be key in driving the outsourced day-to-day AR support operations and in supporting the outsourcing partner to achieve KPIs. The successful candidate must have a strong understanding of accounting and operations processes and be a driven, customer service-focused individual. In this role, you will be expected to provide detailed analysis, take ownership and identify process improvement opportunities for existing processes and controls, drive operational efficiencies and develop scalable solutions.

ACCOUNTS RECEIVABLE AND CASH APPLICATION ANALYST RESPONSIBILITIES

  • Help lead the Accounts Receivables support operation
  • Work closely with all invoicing and billing functions
  • Analyze billing queries and build out dispute resolution processes
  • Build strong, collaborative working relationships with BPO team to manage the AR support operation
  • Manage unclaimed property compliance process and audits
  • Measure and report on billing and unclaimed property metrics
  • Maintain and document relevant policies and procedures
  • Drive process improvements and automation in the area of accounts receivables, customer support and cash applications
  • Collaborate with cross functional teams (Revenue Accounting, Sales and Engineering) to consider process and system enhancements
  • Partner with Accounting and Order to Cash counterparts globally ensuring that efficient processes are alignedMINIMUM QUALIFICATIONS
    • Bachelor's degree in Accounting, Finance or related field
    • 3+ years of experience in Finance Operations (i.e. accounts receivable)
    • Experience in internal and/or external customer service
    • Analytic, problem-solving and root cause analysis experience
    • Planning, analytical, interpersonal and communication experience
    • Experience in KPI Reporting and dashboards
    • Experience with working with outsourced vendors
    • Interpersonal skillsFacebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

      Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com .

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        Austin, TXFacebook is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. You may view Facebook's Pay Transparency Policy and Equal Employment Opportunity is the Law notice by clicking on their corresponding links. Additionally, Facebook participates in the E-Verify program in certain locations, as required by law.

        Facebook is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-ext@fb.com . Requests sent to this email address that do not pertain to disability or religious accommodations cannot be answered.

        Questions? Check out our FAQs.

Keywords: Facebook, Austin , Accounts Receivable and Cash Application Analyst, Accounting, Auditing , Austin, Texas

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